Wholesale Terms

Wholesale Terms and Conditions

In agreeing to purchase Moon Jelly products, you (the retailer) are deemed to have read and agreed to the following terms and conditions. These terms and conditions apply to all wholesale orders.

Moon Jelly requires payment prior to dispatch of goods unless otherwise agreed. Moon Jelly prefers payment via EFT. Bank details will be provided on Tax Invoice Please email remittance to as proof of payment, PayPal and Credit Card payment also available.

Minimum Order
Unless otherwise agreed wholesale orders are a minimum of $500. This maybe negotiable depending on agreement with the wholesaler and Moon Jelly. Reorders within the season have no minimum.

In the event of out of stock goods, you will be notified with the option to back-order with the estimated timeframe advised. Contract payment and timeframe will be agreed upon by both parties at the time of back- ordering.

In the event of a cancellation, we will NOT charge any cancellation fees. However, orders for immediately delivery may not be cancelled.
Orders must be cancelled in writing at least 14 days before scheduled shipping date.

Refund policy
We do not provide a refund or exchange for change of mind, so please choose carefully. If the goods are faulty or not true to design then we will then apply a credit or refund.

Postage and Handling
A flat rate per kilo as advised by Australia Post or designated Courier (whichever is the lesser) will be calculated and applied to your invoice prior to shipping.

Moon Jelly is happy to provide imagery via a Drop Box Link that we have to promote the label for the use on websites and any social media. Please note that these images are still solely owned by Moon Jelly. We are also in agreement of you using your own creative images.

Moon Jelly agrees to limit the number of wholesalers within designated areas, post-codes and locations to maintain exclusivity. The number and location is up to the discretion of Moon Jelly depending on the density of the area and the physical location. Moon Jelly will provide advice on the radius of other wholesalers if applicable.

Law that Applies
Our agreement and these terms and conditions will be construed and governed according the laws of Victoria.