Shipping

AUSTRALIA

Flat rate of $8.00 for all orders under $60.00
Free Shipping for orders over $60
 

NEW ZEALAND

Flat rate of $20.00 for all orders under $60.00

Free Shipping for orders over $60

 

Rest of world

(240 countries)

Flat rate of $20.00 for all orders.

NOTICE

Please note that for all shipments, we are not responsible for lost or stolen packages.

Moon Jelly is not responsible for duties and fees mandated by customs and can not ship out replacement packages. 

Please also be aware that in the event that a delivery address is submitted incorrectly when an order is placed, Moon Jelly assumes no responsibility. We will work to get the package to you, though an address error can incur a turnaround time of up to 3 weeks. 

Your 100% satisfaction is important to us.

Moon Jelly allows 7 day returns for all products. Please note that the original shipping costs cannot be refunded.

*Please note that products are eligible for return only if they are unused and in its original packaging.

All final sale products are ineligible to return.

We do not accept returns or exchanges on international orders and shipments.